first 4 days in PLDT

April 10' 07
We had our orientation with Ms. Anja at the PLDT traffic room. All of the trainees are there, including those who are from other schools, (SLSU, MSEUF main, MSEUF Candelaria). We are then grouped, mixed with the other schools, then we are given actrivities to do with our group. The orientation last until 12:30, we took our lunch. We are instructed to go be back at 1:00, so that Ma'am Anja can endorse us to our designated assignments and supervisors. I was assigned in the BUSINESS OFFICE handled by MR. DENNIS ZOLETA.

April 11 - 13
I am a front liner in the Business office, we are in charge of checking the accounts of each customer. During these 3 days, i am able to assist customers regarding there payments, viewed the accounts through the ICMS (a program of pldt to have access to the accounts of each customer), i was able to do the call-out for 2days(magahapon of theursday and friday)Call-outs is done to the customers who are not paying their bills. i experience a 2 whole day telebabad as we termed it. hehehehe i can feel my ears, it burning... hahaha(kidding) actually, it a good experience for me. i have lots of fun. and i am able to adjust sa mga tao na makakasama ko for a number of weeks.